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Sales Supervisor

Job Description

Sales Supervisor is an employee of a company who works for the Sales Department and is in charge of the supervision duties which include tasks such as assisting the Sales Manager, revising and implementing sales strategies etc.

Any person who is appointed at the position of a sales supervisor must be an experienced sales department employee and should be able to handle customer issues, delegating of duties and helping out new employees. Given below is a list of some of the major sales supervisor job responsibilities which can be used by anyone who is interested in this field of work.

Sales Supervisor Duties and Responsibilities:

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Sales Supervisor Requirements and Qualifications:                     

• High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
• Excellent selling skills, including closing ability, strong negotiation, as well as excellent people skills.
• Excellent verbal and written communication skills
• Strong organization skills.

• Two (2) years’ previous experience in customer support, client services, sales, or a related field
• Demonstrated and proven sales results
• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software
• Persuasive and goal-oriented
• In-depth understanding of company services and its position in the market
• Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience
• Ability to multitask, prioritize, and manage time efficiently
• A sales supervisor is responsible for directing, managing and motivating the sales team members so that they can together achieve the sales targets or set figures.
• A sales supervisor is also responsible for developing strategies for selling of products and designing tactics through which maximum revenue can be earned.
• A person appointed at this job position may also be required to assist the sales manager to resolve customer complaints and issues within the sales department for smooth functioning.
• A sales supervisor is responsible for supervising the various shift structures appointed to different employees or sales team members.
• It is the responsibility of a sales supervisor to delegate work or duties to different individuals working on the various job positions within the sales department.
• A sales supervisor is required to handle the employee related issues and monitoring calls etc.
• He/she must see to the fact that all the employees adhere to the company’s policies and rules and work as per the instructions given to them.
• The major goal of a sales supervisor is aimed towards ensuring that every sales team member works in a way which is directed towards achieving the desired sales figures.

How To Apply

If you think you are a suitable candidate for this position please send your CV to [email protected]