694 views6 applications

Social worker – Darna

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please notify International Medical Corps at  [email protected]

Job Summary:

The Case Worker will be responsible for providing direct case management and psychosocial services to flood affected and displaced women and girls in Darna/ Benghazi, Libya. Under the direct supervision of the department technical lead and with the support the team, the Case Worker works directly with beneficiaries in the WGSS or in home visit and is in charge of helping individual women and girls as well as families in line with guiding principles and survivor centered approach and contributes to the information management system.

Main Tasks:

Case management

• Participate in the design and update of tools used by the Team such as the case identification and selection criteria, the vulnerability criteria, the case management steps, etc.
• Receive cases referred by other departments of IMC, service providers and agencies as per Standard Operational Procedures and Referral Pathways.
• Conduct initial assessment using endorsed tools., collect quantitative and qualitative data to analyze the situation and needs in order to define the most appropriate responses.
• Prioritize cases according to risk level and based on vulnerability criteria;
• Provide age-appropriate case management to client , including assessment of survivor’s needs; basic crisis counselling; supporting survivors in developing a plan to address their individual needs and safely implementing this plan; support to client in pursuing services from other service providers as per clients’ wishes
• Provide services to adolescent girl client, including case management, age appropriate engagement and decision-making by survivors, Do No Harm analysis, and safety planning
• Provide essential information on available services and support survivors in navigating the referral pathways and accessing services
• Lead age-appropriate and specialized group emotional services for adolescent girls through WGSS.
• Identify concerns related to and support adherence to referral protocols and guiding principles and bring these concerns to line Manager.
• Design an action plan addressing the needs of the case and get validation of the line supervisor.
• Provide beneficiaries with information about IMC and other services available for beneficiaries in the north.
• Conduct regular contacts/home visits of the selected beneficiaries to follow up on the agreed work plan and its progress and facilitate the good implementation of the work plan.
• Ensure that progress is regularly reviewed.
• Organize internal assistance delivery following defined work plan, procedures and mechanisms.
• During the whole process, the social Workers manages cases in line with SOP, adheres to standard documentation process and follows best practices guidance.

Assessment

• Participate when needed in project assessments: surveys, data collection, filling questionnaires and forms, data entry, conducting interviews, FGD, etc.

Monitoring and Reporting

• Regularly ask the feedback and the level of satisfaction of the beneficiaries to adapt the support.
• follow up the external referrals to other service providers and ensure that the takeover is done as fast as possible.
• Organize post distribution monitoring report to evaluate the satisfaction with the distribution, assistance process and to analyze the adequacy of the support.
• Update the client CM database regularly and ensure appropriate follow up and action.

Capacity building

• support the Team for community capacity building via trainings and mentoring to be provided to women and girls committees

Coordination, Meeting & Representation

• Develop and maintain effective working relationships with relevant stakeholders including community leaders and other humanitarian partners and service providers.
• Participate in weekly case-discussion meetings.
• Participate to case management meetings with relevant team members and when necessary involve other IMC departments or agencies.
• Liaise with other service providers for events, campaign, and services available in the area.
• Ensure communication and coordination with other departments / team about internal referrals.

Qualifications and Skills:

 Bachelor’s degree in relevant field- Law psychology, sociology, social work, social sciences, public health

• relevant experience including implementing protection activities (preferably social work, counseling and case management) in humanitarian or development settings.
• Clear understanding of the human rights and commitment to promote women and girl’s rights.
• Demonstrated understanding of the ability to maintain confidentiality and respect for beneficiaries.
• Understanding and application of case management, psychosocial support and life skills programming to promote survivor healing and recovery.
• Strict adherence to humanitarian and Social guiding principles and standards as well as organizational policies.
• Experience in report writing preferred
• Familiarity with basic computer applications such as MS Word, Excel, Outlook, Kobo
• Able to work under pressure and willing to be on call when the need arises
• Able and willing to work in resource limited and insecure settings
•  Excellent organizational skills and ability to handle multiple tasks in a dynamic environment
• Able to work effectively with various personalities and is culturally sensitive
• Able to articulate effectively and communicate well with others
• Willing to work with a team
• Proficiency in Arabic with knowledge in basic verbal and written English preferred

 HOW TO APPLY

Email your CV and cover letter to [email protected]

Very important, write the position title in the email subject before submitting.

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants.