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Sales Rep

Job Title:

1. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
2. Recommend products to customers, based on customers’ needs and interests.
3. Answer customers’ questions about products, prices, availability, product uses, and credit terms.
4. Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
5. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
6. Provide customers with product samples and catalogs.
7. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
8. Prepare drawings, estimates, and bids that meet specific customer needs.
9. Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
10. Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
11. Obtain credit information about prospective customers.
12. Train customers’ employees to operate and maintain new equipment.
13. Prepare sales contracts and order forms.
14. Negotiate details of contracts and payments.
15. Forward orders to manufacturers.
16. Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
17. Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
18. Check stock levels and reorder merchandise as necessary.
19. Arrange and direct delivery and installation of products and equipment.
20. Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Job Requirements:

1.        Qualifications: Bachelor of Science or Equivalent

Knowledge:

1. Sales and Marketing: Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
2. Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
3. English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
4. Administration and Management: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Skills:

1.        Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

1. Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
2. Speaking: Talking to others to convey information effectively.
3. Persuasion: Persuading others to change their minds or behavior.
4. Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
5. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
6. Negotiation: Bringing others together and trying to reconcile differences.
7. Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
8. Service Orientation: Actively looking for ways to help people.
9. Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.
10. Coordination: Adjusting actions in relation to others’ actions.
11. Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
12. Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.