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HMA Operations Manager

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified HMA Operations Manager to join our presence in Libya. As HMA Operations Manager you are accountable for all aspects of HMA/weapons-related work in a country programme and you manage technical staff to ensure HMA activities are conducted effectively, safely, and in accordance with standards (SOPs). You are to assign technical staff to Area Managers where required. You remain accountable throughout; responsibilities of all aspects other than operational tasking and internal quality assurance controls are assigned to the Area Manager.

About the job

As HMA Operations Manager you will contribute with ideas and technical input to donor proposals, develop detailed plans for the implementation of activities in close liaison with the national authorities (such as the NMAAs and UNMAS), to ensure that operations are adequately staffed with well-qualified personnel, monitor all field activities through regular visits to project sites, and prepare appropriate reports for various audiences. Your main duties and responsibilities will be:

Operations Management:

• Ensure the highest possible standards of safety and security are maintained in all operations.
• Plan, monitor and evaluate and report on all aspects of HMA activities.
• Exercise responsibility for safes storage and handling of explosives, including within warehousing structures.
• Ensure that the prioritisation set by the NMAAs, and /or UNMAS are taken into consideration in the planning and implementation of operational activities.
• Manage, monitor, and supervise the HMA PMs/TFMs, ensuring that they carry out their duties and responsibilities in accordance with their job descriptions and as tasked.
• Monitor and analyse productivity achieved and recommend methods and practices to enhance productivity, ensuring cost effective operations to be conducted in the programme.
• Lead the planning and monitoring of training and competence building of national operational employees, with a specific objective of nationalisation of posts.
• Ensure appropriate plans in place for operational support (e.g. procurement planning).
• Report operational outputs to HD&P Copenhagen HQ on a monthly basis, based on input from TFMs and PMs.
• Responsible for the internal Quality Control (QC) and Quality Assurance (QA).
• Conduct regular AC/QA visits to all teams and ensure the TFM, TL and the teams are carrying out drills in accordance with the DDG SOPs
• Keep a record of all training carried out by all employees together with the TFM.
• Promote safety culture, and safe and effective methods of munitions clearance and disposal.
• Collection and retention of technical information on munitions as well as the maintaining of the information library on such munitions. S/he is under no circumstances to carry out, or permit others to carry out, forensic work or similar to gain insight into weapon functionality.

External Relations:

• Support and advise in country management on operational matters and ensure that accreditation of operations is achieved and maintained with authorities.
• Support the Head of HDP with strategic planning and implementation of all HMA projects.
• Contribute to the writing of donor proposals and reports and assist the Head of HDP and Head of Programme in donor liaison when required.
• Develop a professional collaborative relationship with national authorities and other agencies involved in mine action, and related fields of interest.
• Ensure the prioritisation by NMAAs, and ongoing activities of other operators and stakeholders, is taken into account during strategic planning and operational workplan processes.
• With Head of HDP, assist in proposing changes and improvements of technical procedure and standards to HQ, for authorisation prior to adoption.

Other:

• Maintain and develop SOPs, workplans, reports and other relevant operations documentation and implement changes within the programme accordingly.
• Recruit and manage HMA technical staff.
• Work directly with the HMA Global Senior Technical Advisor, Global Operations Manager and HDP Regional Coordinator in analysing lessons learned from country to support other programmes regionally and globally, and vice versa.

About you

To be successful in this role we expect you to have a minimum 5 years’ previous experience in HMA and full understanding of its technical requirements as well as proven management experience gained in a range of settings. Moreover, we also expect the following:

Required

• IMAS EOD 3 qualifications and previous work experience as an Operations Manager.
• Experience with accreditation to IMAS standard.
• Proven record of training national staff and ability to train and mentor national counterparts.
• Experience of working in insecure environments.
• Diplomatic, patient and persistent.
• Fluency in written and spoken English.
• Good knowledge of Word and Excel.
• Willingness to embrace and further develop overall objectives such as gender equity, impact monitoring, and cross-sector cooperation.

Desirable

• Knowledge of Armed Violence Reduction concepts and programming.
• Knowledge of supply chain systems.

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: 12 months

Level: Senior Management, E

Designation of Duty Station: Benghazi, Libya with frequent travel to Tunis, Tunisia; Benghazi is a non-family duty station

Start date: 29 September

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates. For questions regarding the vacancy please contact Avril Elliott, [email protected].