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DIGITAL COMMUNICATION OFFICER

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description 

The United Nations Development Programme (UNDP) is the UN’s global development network, advocating for change and connecting countries to knowledge, experience and resources to help people build a better life. We are on the ground in 177 countries and territories, working with them on their own solutions to global and national development challenges.

At UNDP, external and internal communication is critical to achieving both development results and business objectives. Skillful communication broadens the impacts of new policies, helps governance reforms take root, and attracts and fosters strong partnerships.

The Communication Unit at UNDP Libya is seeking a digital communication officer to assist in creating content for and maintaining UNDP Libya website and social media accounts in Arabic and English.

The Digital Communications Officer will contribute to the implementation of the overall UNDP Country Office Communications Strategy, with focus on the implementation of the online and digital communication strategy.

Scope of Work

1. Social Media
   • Review and implement UNDP Libya Digital Communication Strategy, including the specific guidelines on how to face criticism on social media.
   • Prepare weekly social media plan based on the Digital communications strategy, UNDP and UN Global campaigns and the news.
   • Create and implement social media campaigns.
   • Develop UNDP Libya brand awareness and online reputation
   • Create and lead interactions on social media and act as the online community manager for UNDP Libya social media platforms.
   • Manage Facebook, Twitter and YouTube accounts following Digital Communications Strategy and Social Media Weekly Plan.
   • Response messages and interact with the online community on all UNDP Libya online platforms on a daily basis.
   • Join Global UN and UNDP campaigns and engage UNDP Libya staff to participate in the campaigns.
   • Leverage social media pack created by communication unit colleagues to generate content on UNDP Libya social media accounts (Twitter, Facebook, Instagram, YouTube and LinkedIn)
   • Draft specific content for UNDP Libya social media account based on communication products prepared by communication unit colleagues.
   • Plan with the different units which stories to produce, which projects to highlight on social media.
2. Website management
   • Provide assistance in curating stories, images and videos for UNDP site managing UNDP Libya web content management system.
   • Publishing content in English and in Arabic, maintaining continuity of themes, designing layout, streamlining navigation and increasing online presence.
   • Generate and curate content ideas – write, produce and liaise with the rest of the Communication colleagues and project, operations and programme teams to agree, maintain and develop content on the website ensuring that it is engaging, up-to-date, and correctly branded.
   • Co-ordinate with projects to ensure that their webpage content is kept up to date
   • Establish new ways to encourage people to visit and interact with.
   • Research quality pictures in UNDP Libya image Library.
   • Create pages and upload content in UNDP Libya content Management System.
   • Translate material from English to Arabic.
3. Graphic design
   • Create infographics, memes, etc… to share in social media.
   • Create and design infographics, flyers, templates, training manuals, PowerPoint presentations and editing reports for advocacy purposes.
4. Video production
   • Work closely with the videographer and the local reporters to produce at least two videos (mainly with human angle and story about our beneficiaries) per month about UNDP activities in Libya to be published on UNDP Libya YouTube Channel, and the short versions for Twitter and Instagram.
   • Media Analysis
   • Evaluate the impact and the effectiveness of UNDP Libya Communications and visibility by monitoring radio, television, online media, and social media.
   • Provide a monthly online media analysis, including social media analysis of local partner Facebook pages on UNDP mentions.
   • Conduce media trends research, identifying and proposing advocacy opportunities to inform digital strategy.
5. Monthly e-Newsletter
   • Produce and disseminate monthly UNDP e-newsletter.
   • Produce and disseminate monthly internal bulletin.
6. Other tasks
   • Support media management in events, when required.
   • Streamlined inclusion of SDGs in social media, and website content.
   • Facilitate communications training for projects and programme staff particularly those working in communications related tasks.

    Institutional Arrangement

The candidate will be part of the Communication Unit and will work under the supervision of the Communication Specialists and Head of the Communication Unit. Here UNDP Libya organigram:

Desired additional skills and competencies:

• Specific training on social media, digital marketing, or online and digital communication is an asset.
• Ability for problem-solving, multi-tasking, meeting deadlines and working under pressure.
• Ability to efficiently research, analyze and share information and knowledge
• Ability to engage with other units/teams and forge productive working relationships Ability to work as part of a team in a constantly evolving work environment..

Min. Academic Education:

Bachelor’s degree in Communication, Journalism, Public Relations, Development, Political or Social sciences; or equivalent professional work experience in the communication area, combined with a vocation diploma in a related discipline.

Min. years of relevant Work experience:

Min. of two years progressively responsible professional work experience in digital communication, with a focus on social media, preferably in a development context.

Required  skills and competencies:

• Bachelor’s degree in Communication, Journalism, Public Relations, Development, Political or Social sciences; or equivalent professional work experience in the communication area, combined with a vocation diploma in a related discipline.
• progressively responsible professional work experience in digital communication, with a focus on social media, preferably in a development context
• Fully proficient in written and spoken Arabic and English (fluent).
• Be proficient with Adobe Photoshop and/or other photo/video editing software.
• Be fully proficient in Microsoft Office, Web Content Management Software and Social Media;

Desired additional skills and competencies:

• Specific training on social media, digital marketing, or online and digital communication is an asset.
• Ability for problem-solving, multi-tasking, meeting deadlines and working under pressure.
• Ability to efficiently research, analyze and share information and knowledge
• Ability to engage with other units/teams and forge productive working relationships Ability to work as part of a team in a constantly evolving work environment..

Required Language(s) (at working level):

fully proficient in written and spoken Arabic and English (fluent).

The following documents shall be required from the applicants:

1. Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
2. A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
3. Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as  reports, presentations, publications, campaigns or other materials.